Privacy Policy

Introduction

Welcome to https://crispy-restaurant-style-tortilla-chips-el-milagro.chicagotortillachips.com (hereafter referred to as “Crispy Restaurant-Style Tortilla Chips El Milagro,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online forms, newsletters, and any other digital platforms or services we offer directly to users (collectively referred to as “our platform”). It is important to emphasize that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. Each of these external entities has its own privacy policies governing data collection and usage, so please review them carefully.

Processing Activities

This Privacy Policy outlines the following activities we engage in when you interact with our platform:

Account Management: We process personal data when you create an account, log in, or manage your user profile.
Transactions: This includes processing payments, financial details, and purchase information for ordering our products or services.
Communication: We communicate with users through emails, newsletters, phone calls, or text messages (SMS), and we may collect contact preferences and communication history.
Location Data: With your consent, we may access your mobile device’s location to provide tailored recommendations or local store information.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve our products and services.
Social Media Integration: When you connect our platform with social media accounts, we may collect social media profile information for the purpose of sharing content.
Product Interaction: We track interactions with our products, such as viewing history and product preferences, to enhance your shopping experience.

Personal Data Collection

The types of personal data we collect are diverse and essential for providing and improving our services:

Account Information: This includes usernames, email addresses, passwords (hashed and salted), and profile pictures.
Payment Details: We securely store payment information such as cardholder names, credit/debit card numbers, expiration dates, and security codes for processing transactions.
Financial Data: We may collect bank account details for direct payments or financial transactions.
Purchase History: Details of your orders, including products purchased, quantities, and delivery addresses.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to improve our apps’ performance.
Location Data: Information about your geographical location when you opt-in to share it.
Feedback and Reviews: Your comments, ratings, and suggestions help us grow.
Social Media Profiles: User IDs or public profile information from social media platforms when you choose to connect them with our services.
Product Preferences: Data on your interactions with our products, such as browsing history and added items, to personalize recommendations.

Cookies

We employ cookies and similar technologies to enhance user experience and collect analytics data:

Strictly Necessary Cookies: These ensure the basic functionality of our website, such as remembering login details.
Preference Cookies: Used to store user preferences, like language settings or display options.
Analytics Cookies: Track site usage for performance measurement, understanding user behavior, and improving our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

Personal data related to account management, transactions, and communication is retained for as long as your account remains active or until you request its deletion.
Financial and payment information is securely stored for a period of [insert number] years due to legal and accounting obligations.
Location data and log files are typically deleted after a specific period, unless required for compliance purposes.

Data Security

The security of your personal data is paramount to us:

We implement industry-standard encryption protocols to protect data during transmission and storage.
Our third-party payment processors adhere to PCI DSS (Payment Card Industry Data Security Standard) to ensure the safety of financial information.
We engage reputable security service providers to monitor our systems and prevent unauthorized access or data breaches.

Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age. Our services are intended for a general audience, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The ability to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The option to delete your personal data from our systems, subject to legal exceptions.
Restriction: Limiting the use of your personal data in certain circumstances.
Data Portability: Obtaining a copy of your personal data in a structured format for reuse across different services.
Objection: Objecting to the processing of your personal data based on legitimate interests.
Non-Discrimination: The right not to be subjected to automated decision-making that significantly affects you.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy, please contact us:

Email: privacy@crispy-restaurant-style-tortilla-chips-el-milagro.chicagotortillachips.com
Mail: Privacy Team, Crispy Restaurant-Style Tortilla Chips El Milagro, [Street Address], [City, State, ZIP Code]

We appreciate your trust in us, and we are committed to maintaining the highest standards of data privacy and security.